Guarantee & Return Policy
Material & Craftsmanship
All NJ Gold jewelry is crafted using a brass (peetal) base, finished with authentic gold plating for a premium and long-lasting shine. Customers can request any custom design, and we will create it exactly to their preference.
Durability Guarantee
Our jewelry is designed to withstand water, perfume, and sweat without losing its shine. In case any piece gets damaged or loses its color, we offer free re-plating according to the guarantee period.
Guarantee Categories
12,000 Per Tola Jewelry – 5 Years Guarantee Includes a 5-year color and plating guarantee Non-refundable and non-exchangeable No return or exchange is accepted in this category
24,000 Per Tola Jewelry – Lifetime Guarantee Includes a lifetime color and plating guarantee Eligible for 50% return value (half payment return) anytime in the future Payment will be returned with in 7 working days.
Invoice / Receipt
Every order is delivered with a proper receipt, mentioning:
design details
guarantee period
price
purchase date
Material aur Karigari
NJ Gold ke tamam zewar peetal (brass) ki base par tayar kiye jaate hain, jin par asli soney ki plating ki jaati hai taake zewar ki chamak der tak barqarar rahe.
Aap apni pasand ka koi bhi design hamare paas banwa sakte hain.
Paidaari ki Guarantee
Hamare zewar pani, perfume aur paseenay se kharab nahi hotay.
Agar kisi waja se rang utar jaye ya zewar ki halat kharab ho jaye, toh guarantee ke mutabiq muft mein dobara sona charha diya jata hai.
Guarantee ki Iqsam
* 12,000 per tola jewelry – 5 years guarantee
5 saal ki color aur plating guarantee
Wapis ya exchange nahi hoti
Is category mein refund ya wapsi qabool nahi ki jati
* 24,000 per tola jewelry – Lifetime guarantee
Lifetime color aur plating guarantee
Kisi bhi waqt aadhi raqam wapsi (half payment return) ki sahulat available hai
Half payment 7 working days mai return ki jati hai
Raseed / Invoice
Har order ke sath baqaida raseed di jati hai jismein:
design details
guarantee duration
price
purchase date
clear likha hota hai.